Stakeholder

Stakeholder Focused Issues

利害關係人

Stakeholders

關注議題

Topics of Concern

溝通與頻率

Communication and Frequency

溝通成效

Effectiveness of communication

聯絡窗口

Contact

Employees

員工

  • Labor Relations
  • Compensation and workplace friendliness
  • Career Development and Education
  • Human Rights Protection
  • Occupational Safety and Health
  • Internal announcements / Irregular
  • Labor-management meetings / Quarterly
  • Internal meetings / Irregular
  • Training courses / Irregular
  • Occupational Safety and Health Committee / Quarterly
  • Through communications, we continue to maintain a well relationship with our employees for mutually beneficial.

Shareholders, Investors  

股東、投資人

  • Sustainable Development and Goals
  • Corporate identity and Branding
  • Corporate Governance
  • Management Performance

 

  • Annual General Meeting of Shareholders / Once a year
  • Corporate Briefing / Irregularly
  • Financial Reports / At least once every six months
  • Disclosure of Information on the Public Information Observation Station and Company Website / Irregularly

 

  • Through communications and collect various opinions with investors on operational results and business strategies for management's decision making.

Banks, Creditors

銀行、債權人

  • Corporate identity and Branding
  • Corporate Governance

  • Management Performance

  • Risk Management 

  • Regulatory Compliance

  • Business visits / At least once a year
  • Via telephone, email / Irregularly
  • Cultivate long-term relationships with banks and maintain a good credit record.
  • Describe the operating status, the progress of various projects, and the company's ESG initiatives. 

Client, Government agency

業主客戶、政府機關

  • Quality Management
  • Technical Innovation and Engineering Management

  • Participation in public construction

  •  

    Occupational Safety and Health

  • Information Security

  • Formal written correspondence / Irregular
  • Websites designated by government agencies for reporting / Regular and irregular
  • Meeting communication / Irregular
  • Labor inspection and improvement / Irregular
  • We have implemented a three-tier quality management system with safety as the highest guideline.
  • We are committed to providing total solutions to owners and actively participate in annual project competitions.
  • We establish digital information flow, security system and authority mechanism, and conduct off-site data recovery exercises from time to time to ensure the security of  information.
  • Tel 02-2503-9966
  • IT DEPT  # 620
    admin@ancang.com
  • Occupational safety and health center (OSH Centre)、Quality Assurance and Control Centre (QAQC Centre)   # 502
    eric.lo@ancang.com

Supplier, Subcontractors

供應商、協力廠商

  • Green Engineering and Building Materials Management
  • Sustainable Supply Chain Management

  • Ecological Conservation and Biodiversity 

  • Energy Saving, Carbon Reduction and Climate Change Adaptation 

  • Environmental Impact and Pollution Management

  • Via telephone, messaging apps, and email / as needed
  • Business visits / irregularly
  • Procurement meetings / at least twice a year
  • We extend our corporate philosophy to our suppliers and work with our partners to implement our core values of human rights, safety, health and ethical standards of procurement.
  • Tel 02-2503-9966
  • Sales DEPT  #300
    chu.ko@ancang.com
  • Occupational safety and health center (OSH Centre)、Quality Assurance and Control Centre (QAQC Centre)   # 502
    eric.lo@ancang.com

Social Care

社會關懷

  • Industry-academy Cooperation
  • Community Relations and Social Welfare

  • Environmental Protection

  • Sustainable Development

  • Community activity participation / Irregular
  • Industry-academia collaboration / At least twice a year
  • We maintain a well relationship with our neighboring communities and are committed to local care, social welfare and environmental protection activities to exert a positive influence on society.
  • Successively obtained green building certifications (Shoufeng Station, Xincheng Taroko Station, Yuli Station, Linxun Center, Zuoying Station, Taipei Arts Center), and achieved paperless operations in 2020, marking a new milestone in sustainable development.

Client care, advice

客戶關懷、建議

  • Client Service and Satisfaction
  • Customer satisfaction surveys conducted via telephone, email, and on an irregular basis
  • We listen, value the needs and expectations of all parties. To build an open platform for expressing opinions and to uphold the core value of "people-oriented ".